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How to get your name off telemarketing lists.

Many consumers find telephone shopping to be a convenient way to shop. However, some consumers would like to receive fewer telephone marketing calls at home. The Telephone Preference Service (TPS), a do-not-call service, is a service to assist those consumers in decreasing the number of national commercial calls received at home.

The Telephone Preference Service (TPS) is a consumer service sponsored by the Direct Marketing Association (DMA). Established in 1917, DMA is the oldest and largest national trade association serving the direct marketing field.


 

How do I register with TPS?

You may register with the TPS do-not-call file online or by mailing your name, home address, telephone number and signature in a letter. Registration is good for five years.

Use our online registration form.

You must register your name, address and phone number with TPS directly; third party requests cannot be processed.

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What happens after I register with TPS?

When you register with TPS, your name, address and telephone number are placed on a do-not-call file. This "delete file" is updated four times a year -- January, April, July, and October -- and made available to telephone marketing companies who choose to use it. Your name remains on file for five years. DMA members are required to use it!

Typically you will see the number of calls you receive begin to decrease approximately three months after your name is entered onto the quarterly file.

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Does registration with TPS mean an end to all advertising calls?

No. Although registration with TPS will help reduce the number of telemarketing calls you receive, it will not stop all telemarketing calls. You may continue to receive calls from local merchants, religious and charitable organizations, professional and alumni associations, and political candidates and office holders.

Calls of a business-to-business nature received at your place of employment are also not affected through registration with TPS. Business names, addresses and telephone numbers are not accepted for registration on TPS, and companies that market to other companies do not use this consumer-oriented do-not-call file.

Note: Registration with TPS will not affect sequentially dialed automated recorded message (computerized) calls. If you receive a computerized call from a company you do not wish to hear from again, listen to the automated message to obtain the telemarketer's name and address or phone number. Then, contact the company directly and ask to be placed on the company's do-not-call list.

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Can I register my FAX number with TPS?

No. FAX numbers are not included on TPS.

It is against the law to send an unsolicited FAX to anyone [the Telephone Consumer Protection Act ]. You may wish to report companies sending unsolicited FAXes to the nearest office of the Federal Communications Commission [FCC]-look in the US Government pages of your local telephone directory.

If you prefer not to receive FAXes from a company or person with whom you have an already established business relationship, advise that person or company directly so that it may take steps to comply with your request and adhere to the law.

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What happens when I move or get a new telephone number?

You must register your new address and telephone number with the service.

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Can I request deletion from specific lists through TPS?

No. Name removal through TPS is general in nature. You may reduce the number of telephone marketing calls you receive from a specific company by asking the company to place your name and telephone number on the company's do-not-call list the next time the company calls you.

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