Consumers

 Shopthenet.org
Consumer Assistance
Privacy
Parents
Environmental Issues

consumer assistance

consumer assistance

DMA


Tell a friend
about this page
homepageimage

Welcome to The DMA Consumer Assistance site. This site will provide you with information and tips about shopping and your rights as a consumer. We take a proactive stance in response to consumer problems.

The Direct Marketing Association (The DMA) is a trade association of businesses who advertise their products and services directly to consumers by mail, telephone, magazine, Internet, radio or television.

 


Get Cybersavvy!
Get CyberSavvy! is an educational program, created by The DMA as a public service to help parents, children, educators and librarians understand and enjoy cyberspace.

Why Am I Still Getting Calls?
A fact sheet to answer questions that consumers may have about the FTC's do-not-call registry, particularly why calls may still be received after registration.

Shopthenet.org
Visit shopthenet.org throughout the year for seasonal gift ideas, shopping tips, and new catalog and Web retailers. If you are new to cybershopping, check out our Smart Surfer's Guide. If you use the Web to donate to your favorite charities, you can find helpful hints and links to dozens of organizations.

Consumer Assistance
This guide is provided to help you understand your rights as a consumer and what you can do to find assistance. It includes explanations of regulations and contact information about other groups and agencies that help consumers. You will also find The DMA's Preference Services, which allow you to remove your name from telephone, mail or e-mail marketing lists.

Privacy
Privacy, how companies use information we might consider personal, is a concern for all of us. The Direct Marketing Association Privacy Promise is an assurance to consumers that U.S. Marketers who are DMA members will use your information in a manner that respects your wishes.

Parents
As a parent, you are concerned about the right and wrong things to do for your children in this new electronic environment. It's certainly not the world in which your parents grew up. The DMA has collected some information and suggestions to help you navigate this digital world.

Environmental Issues
The direct mail community actively supports environmental protection in many ways, including those programs that promote recycling, tree replanting, solid waste management, and environmental education.

 

© Direct Marketing Association | Privacy Statement | Disclaimer