Consumer Information and Preference Services

• How to remove your name from mailing lists.
  Some consumers would like to receive less advertising mail at home. DMA’s Mail Preference Service (MPS), which was created in 1971, is designed to help consumers decrease the amount of nationally generated commercial or nonprofit mail they receive at home. Here is information on how you can opt out of — or even opt into — mailing lists.



• How to get your name off telemarketing lists.
  It is easy to remove your home telephone number from marketing lists. Because of the implementation of the Federal Trade Commission’s (FTC) popular National Do Not Call Registry, DMA stopped registering consumers’ phone numbers in its Telephone Preference Service (TPS) on November 1, 2006. Currently, consumers who live in two states -- Pennsylvania and Wyoming -- may still opt out of telemarketing lists by registering with DMA’s TPS, which was launched in 1985. All other consumers may register with the FTC’s National Do Not Call Registry at www.donotcall.gov or via phone at 1.888.382.1222.



• How to get your name off email lists.
  DMA’s eMail Preference Service (eMPS) allows consumers to indicate their wish to reduce the amount of unsolicited commercial email they receive.



• How to remove deceased individuals names from marketing lists.
  DMA sometimes receives calls from family members, friends, or caretakers who seek to remove the names of deceased individuals from commercial marketing lists. To assist those who are managing this process, DMA has created a Deceased Do Not Contact List (DDNC).



• How to remove the names of individuals in your care from marketing lists.
  DMA sometimes receives calls from family members, friends, or caretakers who seek to remove the names of individuals who are in their care from commercial marketing lists. To assist those who are managing this process, DMA has created a Do Not Contact for Caregivers List (DNCC).



• How to protect your identity from being stolen
  Despite your best efforts to manage the flow of your personal information, identity thieves may try a variety of methods to gain access to your data. DMA provides this guide to help you minimize your risk of being a victim of identity theft.



• What to do if your identity has been stolen.
  If you are a victim of identity theft, this guide provides resources and steps you can take to correct and protect your personal information.




• Sweepstakes: What to know before you enter to win.
  This guide can be used when responding to sweepstakes offers. This information aims to help you recognize the difference between legitimate sweepstakes and prize promotions, and illegitimate promotions that misrepresent themselves and seek to defraud.




• Sweepstakes: A caregiver’s guide for those who care for older consumers
  Legitimate marketers want to help identify those consumers who exhibit behavior that suggests they may be making too many, unusual, or sweepstakes-related purchases. In this Action Line Report, DMA offers assistance to caregivers who may be faced with this issue



• Make Knowledge Your Partner in Mail or Telephone Order Shopping
  Shopping by mail or telephone can be a time- and energy-saving way to buy almost anything you want. DMA offers some guidelines that will help you when shopping by mail or telephone.